Communications Coordinator
Austin, TX
Full Time
Marketing and Communications
Experienced
Austin Habitat for Humanity is the forward-thinking Affordable Homeownership provider in the Austin area. Through faith in action, we engage the community in building homes, community, and hope.
Join our service-oriented team to help build a better Austin.
AHFH MISSION
Seeking to put God’s love into action, Austin Habitat for Humanity brings people together to build homes, communities, and hope.
VISION
A world where everyone has a safe and affordable place to live.
OUR CORE VALUES
Forward Thinking
Collaborative
Service Oriented
COMPANY PAID BENEFITS:
- 100% employer-paid medical, dental, vision, short-term, long-term disability
- 12 paid holidays/year
- 10 paid vacation days/year
- 10 paid sick days/year
- 3 personal time off days/year
- 401(k) retirement savings plan with employer contribution
- 20% employee discount on ReStore purchases
JOB SUMMARY:
The Austin Habitat for Humanity Communications Coordinator is focused on advancing marketing and communications efforts for Austin Habitat for Humanity (AHFH) and HomeBase, with a key emphasis on content creation, donor engagement, and community outreach. The position is 75% dedicated to initiatives allocated to promoting the ReStore, with the remaining 25% supporting AHFH and HomeBase. The primary objective is to develop compelling content, enhance brand presence, and drive both community involvement and donor support to further AHFH’s mission of building affordable homeownership opportunities throughout Central Texas.
AGENCY EXPECTATIONS:
- Acts as a role model within and outside the Agency
- Adheres to Agency policy and procedures
- Maintains a positive and respectful attitude and upholds organizational core values
- Works in collaboration with supervisor and staff to implement organizational strategic goals
- Demonstrates self-motivation, flexibility and efficient time management
DUTIES AND RESPONSIBILITIES:
Graphic Design (60%)
- Design brand-compliant printed materials, including ads, brochures, flyers, posters, banners, and signage for retail and event use.
- Create engaging digital content such as social media graphics, short-form videos, web banners, email graphics, and infographics.
- Ensure all content aligns with Austin Habitat for Humanity’s (AHFH) and ReStores’ brand identity strategy.
- Work closely with the ReStore Marketing Specialist to conceptualize and execute campaign, events, and initiative designs.
- Manage relationships with multiple print and production vendors to fulfill material needs efficiently and within budget.
- Assist in developing and implementing a strong, consistent social media strategy to grow online engagement across platforms like Facebook, Instagram, LinkedIn, and Nextdoor.
- Plan, create, schedule, and monitor daily social media content, including writing captions, designing visuals, and producing video content.
- Facilitate online conversations with customers, respond to comments and inquiries, and monitor overall brand presence.
- engagement.
- Research audience preferences and current digital marketing trends to inform content strategy.
- Support content creation across communications channels, including social media, email newsletters, printed collateral, and donor/customer emails.
- Develop ideas and opportunities for news stories, interviews, and blog posts that highlight ReStore and AHFH products, services, and mission.
- Assist with various communication pieces such as newsletters, annual reports, run-of-shows, and scripts
- Stay informed of trends and updates across all social media platforms to ensure maximum effectiveness and assist in evaluating the effectiveness of all marketing and communication strategies through analytics and reporting tools.
- Track web traffic, customer engagement, and online feedback; make recommendations for optimization.
- Develop and refine posting schedules based on performance metrics and audience behavior.
- by position.
- Other duties as assigned
MINIMUM EXPERIENCE REQUIREMENTS:
This position’s requirements are:
- Bachelor’s degree in Marketing, Communications, PR, Advertising, New Media, or a related field, or 1-2 years of relevant experience in managing and executing marketing and communications projects (both print and digital).
- Proficient in Microsoft Office Suite, Google Suite, Adobe Creative Suite, & Canva.
- Strong written and verbal communication skills, with the ability to create compelling written and visual content (blogs, newsletters, social media posts, etc.).
- Ability to create and edit videos, photos, and graphics for digital and print content.
Knowledge of social media management across platforms (Facebook, Instagram, Twitter, LinkedIn, TikTok). - Experience in social media content creation and campaign management (organic and paid).
- Strong problem-solving, critical thinking, and organizational skills with keen attention to detail.
- Ability to multitask, prioritize, and work effectively in a fast-paced environment.
- Ability to work independently and collaboratively within a team.
- Strong ability to build rapport with diverse stakeholders, including donors, volunteers, and the public.
- Ability to deliver creative content (text, image, and video).
- Strong ability to meet deadlines, manage multiple projects, and adapt to changing priorities.
- Ability to work occasional weekends & evenings for special events.
- Bilingual (English & Spanish).
- Familiarity with e-commerce platforms such as Shopify.
Experience with website and email management (preferably MailChimp, Mailer Lite, WordPress, and Hootsuite). - Familiarity with online marketing strategies and future digital trends.
- Experience working in the nonprofit and/or retail industries.
- Previous experience with digital advertising campaigns (Facebook Ads, Google Ads).
- Experience with Adobe Premiere, Final Cut Pro, etc.
- Knowledge of SEO/SEM best practices.
- Passion for DIY, home improvement, reuse and affordable housing.
- $19.25 - $24.00/hourly commensurate with experience
AMERICANS WITH DISABILITY SPECIFICATIONS PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
While performing the duties of this role, the employee is required to spend the majority of the day on their feet; required to stand, walk, sit, use hands and fingers to handle or feel objects tools or controls. They will reach with arms and hands, climb stairs, balance, stoop, kneel, crouch or crawl, talk or hear, taste and smell. The employee must occasionally lift and/or move up to 25lbs. Specific vision, color vision, peripheral vision, depth perception and the ability to adjust focus are required.
WORK ENVIRONMENT:
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is exposed to prevailing weather conditions. The noise level in the work environment is usually moderate.
Austin Habitat for Humanity is an Equal Opportunity Employer. We are committed to the
policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices.
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